We were hired by ICD GROUP Ltd to create A Social Business Blueprint with Digital at the heart and soul of it, for four of its brands – BCIC Jamaica, WIHCON Construction, WIHCON Property Management and Advantage Communications.
ICD Group Ltd. is a holding company which through its subsidiary offers real estate/property management, construction, general insurance, insurance brokerage, tetra packaging services and call centres. The company was founded in 1962 and is based in Kingston, Jamaica. The goal was to structure a specific plan geared towards maximizing potential benefits of the various digital initiatives across the group.
ICD Group Ltd. recognised that as technology adoption rises both regionally and globally, their customer’s expectations of their businesses are increasing and will continue to do so. The job of getConnectid was to develop a digital strategy blueprint that sees ICD’s businesses – Wihcon Properties, WihCon Construction and BCIC Jamaica – not just “doing” digital, but being digital, in fact more so – becoming a Social Business from the Inside Out.